Business Website Services:
Shopping Cart Help
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General |
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| Shopping Cart operation | This shopping cart makes use of cookies on you computer. In order for the shopping cart to function the browser security settings may need to be adjusted. In Internet Explorer go to Tools, Internet Options and select the Security tab. Select the 'medium' setting. Also, select the Privacy tab and again select the medium setting. These are the suggested setting for Microsoft Explorer. This website does NOT place damaging material is onto your computer. For Internet Explorer 7 go to the Tools menu, select Internet Options, select the Privacy tab and select the Accept All Cookies option. |
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Shopping
Cart |
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| Adding items to the cart |
To add items to the shopping cart, first navigate to the item of interest and then click on the 'Add to Shopping Cart' button. The shopping cart will then be shown. |
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| Removing items from the cart | To remove items from the shopping cart click the 'Remove' button to the left of the item description in the shopping cart. The 'Remove All' button deletes all the items from the shopping cart. |
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| Changing the quantity of items in the cart | To update the quantity of an item in the shopping cart, first type the desired quantity into the quantity box to the right of the item price and then click the 'Update' button to the right of the item quantity. The costs are adjusted accordingly. Setting the item quantity to zero will delete that item from the shopping cart. |
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| Post and packing | The cost of post and packing is calculated automatically as items are added to the shopping cart. The post and packing is automatically combined wherever possible. For postage to the UK the postage is automatically set as Recorded (Signed for) delivery, this cannot be changed. The post and packing is only displayed if there is a cost for post and packing. Post and packing is not shown if only services are ordered. |
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| Post and packing region | The post and packing region is selected by clicking the 'Change Region' button to the left of the postage cost. The regions available are; 'UK', 'Europe' and 'Rest of the World'. The post and packing cost is updated automatically as the region is changed. If you are unsure which postal region you require then you can select your country from a list. The post and packing region is only displayed if there is a cost for post and packing. Post and packing region is not shown if only services are ordered. |
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| Postal insurance | Goods can be insured against loss or damage through the postal system up to a value of £250.00. To add insurance to the order simply click the 'Add Insurance' button above the Change Region button. Insurance is available for all the post and packing regions ('UK', 'Europe' and 'Rest of the World'). The cost of the insurance is automatically added to the shopping cart. Once the insurance is added to the shopping cart the 'Add Insurance' button changes to the 'Delete Insurance' button. To remove the insurance from the order simply click the 'Delete Insurance' button above the Change Region button. Once the insurance is deleted from the shopping cart the 'Delete Insurance' button changes to the 'Add Insurance' button. If you would like more information on the insurance offered then you can view the postal insurance details. The post and packing insurance is only displayed if there is a cost for post and packing. Post and packing insurance is not shown if only services are ordered. |
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| Checkout | In order to place an order click the 'Proceed to Checkout >' button. |
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Customer
Details |
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| Your details | In order to place an order we need your details; name, postal address and email address. This information must be entered correctly to ensure a smooth transaction. Some fields are essential, these are marked; **. These must be completed before the your details can be accepted. The Country in the Customer Details page is set to United Kingdom if
the postal 'Region' in the
shopping cart is selected as UK Recorded delivery. To enter a different
Country please first select an alternative postal Region in the shopping
cart. |
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Name: |
Sarah Harding |
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| Removing your details | To remove your details click the 'Clear Details' button. This will remove the information from the display and from the long term store. | |||||||||
| Payment method | In order to select a payment method click on the 'Payment Method >' button. | |||||||||
Add Comment and Select
Payment Method |
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| Adding a comment about the order | A comment can be added about your order. This comment is added to the order details when the order is submitted to Business Website Services. Use the comment box to add any significant points regarding the order. The maximum size of the comment is restricted in length. The maximum length allowed is indicated and a counter is provided. Data entered once the maximum length is achieved is not accepted. The 'Clear' button removes all the text from the comment entry box. |
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| Sending the order | In order to send the order to Business Website Services click on the 'Place Order>' button. |
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| Making payment with a credit or debit card | Selecting the 'credit / debit card' payment method will send the order information to Business Website Services. An order summary is then shown that can be printed as a record of the order. Click on the 'Pay with PayPal' button to redirect your browser to the PayPal website to make payment. Business Website Services will then contact you to confirm that payment has been received. Please do not send any credit / debit card details directly to Business Website Services. |
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| Making payment without a credit or debit card | Selecting the 'Other' payment method will send the order information to Business Website Services who will then contact you to confirm payment method. | |||||||||
Order Summary |
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| Return to home page | Click on the 'Home' button to go to the Business Website Services website home page. | |||||||||
| Recording your order | Click on the 'Print Page' button to open your normal print dialogue box. This allows the Order Summary page to be printed. This page is printer friendly. | |||||||||
| Making payment with a credit or debit card | Click on the 'Pay with PayPal' button to redirect your browser to the PayPal website to make payment. Business Website Services will then contact you to confirm that payment has been received. Once payment has been made the web browser will return to the Business Website Services website. | |||||||||
| Empty the shopping cart | The shopping cart will automatically be emptied 1 hour after the last item is added to the shopping cart or 1 hour after an item quantity is changed within the shopping cart. To empty the shopping cart immediately click the 'Remove All' button which is located within the shopping cart. |
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