Business Website Services offers postal insurance on all orders which covers the cost of goods up to a value of £250.00 that are lost or damaged in the post. All insured goods are sent with signed-for delivery, proof of postage and an on-line delivery tracking system. Orders can be tracked at http://www.royalmail.com.

Please note that this service is not available for all countries. If you are unsure please ask before adding postal insurance to your order.

This insurance does not cover goods damaged by customer use or goods supplied in a faulty condition or supplied in error.

This insurance is offered by Business Website Services on behalf of the postal service and all claims should be directed to Business Website Services. An insurance claim can be made once the postal service has confirm the parcel is either lost or damaged.