Review 
          the current process in operation:
          Once the scope has been agreed the current process will be mapped. We 
          would come on-site where the product development process is taking place 
          and use our tools and techniques to witness and map out the current 
          processes and procedures.
        Rewrite 
          our idealised process:
          With the actual process mapped we will then rewrite our relevant process 
          manual taking into account the agreed aspects of the current process. 
          We will do this while maintaining our idealised process requirements 
          and measurables. A process manual of similar scope and size to our idealised 
          process manual will be produced.
        Review 
          of the updated process with the users:
          Once the customised process manual is written and at first draft level 
          we will review the described process with the actual process operators. 
          This will allow us to confirm the process is acceptable and give an 
          opportunity for any minor updates.
        Update 
          the process as required:
          With the comments form the actual process operators in place we will 
          then update the process manual and release the document to yourselves. 
          The copyright of this document will be owned by yourselves.